A private retreat · Masai Mara Area · Kenya
Frequently asked questions
A romantic home, local Maasai hospitality and an extraordinary view.
Getting here
Which airstrip should I fly into?
We recommend Mara North or Ngerende. Pickup from either airstrip is included in the standard package. Please share your flight details with us.
How long is the drive from Nairobi?
Allow around five hours, depending on road conditions, especially after rain. A 4×4 is required if you are driving yourself.
How do I find the house?
Open Aitong Crater House on Google Maps. Please call our manager Jackson on +254 723 441 574 when you are about an hour from Aitong village.
Where is Aitong Crater House, and how far is the Maasai Mara National Reserve?
Aitong Crater House is in the Mara Region, within the Pardamat Conservancy. Allow around 45 minutes to drive to the Maasai Mara National Reserve, depending on the route and road conditions. The recommended nearby airstrips are approximately 30 minutes from the house.
Staying with us
Can I book the whole house?
Yes. A whole-house booking gives your group exclusive use for up to 11 guests. If you book individual rooms, the living and dining rooms and terraces are shared. See our room FAQ for bed layouts.
What is included in full board?
Full board includes meals, drinking water, coffee, tea and soft drinks. Alcoholic drinks, including wine, beer and spirits, are available at an additional charge.
Can you accommodate dietary requirements?
Yes. Please let us know in advance about vegetarian or vegan meals, allergies or other dietary needs.
Are children welcome?
Children of all ages are welcome. We do not provide cots or high chairs. Ask us about suitable activities for your family.
Is the house accessible without stairs?
No. The house is on a slope, and reaching the ground floor also involves stairs. Please contact us before booking to discuss your needs.
Can I walk around the grounds after dark?
The grounds are unfenced. A guard or guide accompanies guests when they go outside after dark.
Bookings and activities
Is there a minimum stay?
The minimum stay is two nights. Check-in and check-out are flexible; please arrange your timings with us.
How do I pay for my stay?
Full payment is required in advance. International guests can pay by bank transfer or PayPal. In Kenya, M-Pesa and local bank transfer are also available.
Are game drives private?
Game drives are usually private. Park and conservancy fees are charged separately; ask us for the current fees when you enquire.
Can I combine Aitong with a stay on the coast?
Yes. We recommend three nights at Aitong and four or more at Red House Vipingo Beach. Ask us for a combined Safari & Beach quote.
Have another question? Get in touch.